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Terms of exchange and return of the goods

According to the Law of Ukraine "The Consumer Protection" goods could be returned or exchanged if it was purchased less 14 calendar days ago.

The following conditions should be complied:

  • Products have not been used and have no traces of use: scratches, chips, abrasions and so on;
  • Products are fully staffed and integrity of the packaging is not broken;
  • All the factory labels and markings are intact;
  • In the case if bought item does not work, it could be returned or exchanged exclusively after obtaining of the service center`s conclusion.

All the goods could be returned or exchanged, except those that are recognized as non-returnable and non-exchangeable according with Annex N3 to the decree of the Cabinet of Ministers of Ukraine dated March 19, 1994 N172.

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